RESORT MANAGER | Creative Hospitality

Resort Manger

OVERVIEW

DEPARTMENT

Management

Job description

This role encompasses leadership of all departments, from front office and housekeeping to food and beverage, while ensuring alignment with the resort’s brand and strategic goals.

JOB TYPE

Full time/Part time

JOB LOCATION

Riyadh, KSA

WORK SETTING

Office Based / Field Based

Duties & Responsibilities

Operations: Oversee daily operations, ensure compliance with policies and safety standards, and implement strategies to enhance guest satisfaction and service quality.
Team Management: training, and fostering a collaborative, team-oriented environment.
Guest Experience: Resolve complaints promptly, monitor feedback for service improvements, and build relationships with VIP guests to ensure personalized experiences.
Financial Management: Manage budgets to control costs and meet revenue goals, analyze financial data for growth opportunities, and work with sales and marketing to boost bookings.
Brand Standards: Ensure operations reflect Attaché brand standards while refining offerings to align with market trends and guest expectations.
Sustainability: Adopt sustainable practices to reduce environmental impact and collaborate with local communities to strengthen the resort’s reputation.

Education & Training

Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
8-10 years of experience in luxury hospitality, with at least 5 years in a managerial role

Knowledge & Experience

Hospitality Management.
Leadership.
Guest Service Excellence.
Financial Acumen.
Brand Management.
Sustainability.
Market Trends.
Cultural Sensitivity.

Skills & Abilities

Leadership: Ability to inspire and guide teams to achieve operational goals and deliver exceptional service.
Problem Solving: Strong decision-making skills to address challenges and resolve guest complaints efficiently.
Communication: Excellent verbal and written communication skills to interact with guests, staff, and stakeholders.
Financial Management: Expertise in budgeting, cost management, and financial analysis to drive profitability.
Guest Relations: Ability to build strong relationships with guests, particularly VIPs, to ensure personalized experiences

Working Conditions

9 hours ( +/- 90 minutes)

BEFORE YOU BEGIN

As part of our application process, we require all candidates to complete this assessment. It helps us better understand your professional strengths, working style, and alignment with the role.

The test is not timed, so feel free to take your time and answer honestly.
Ensure you are in a quiet environment with a stable internet connection.
Completing this test is a required step to move forward with your application.

We appreciate your time and look forward to learning more about you!

APPLICATION FORM

Did you complete the test assessment above?

Yes

First name

Last name

Phone

Current Location

Nationality

National Identification Number (For Saudi Applicants)

If in KSA is Your Iqama Transferable for Expats Only?

Marital Status

Availability to Start

Position Applying for

If the Position not listed

Current Position

Languages Spoken and Proficiency

Current Salary

Expected Salary

LinkedIn Profile or Professional Website URL

Willingness to Relocate

Experiences

Reference Contact Information

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Please submit a brief, two-minute video addressing the following points:

Introduction (20 seconds): Share your full name, location, and the role you're applying for.
Relevant Experience (40 seconds): Summarize your key work experience, focusing on roles and skills that relate directly to the position you're seeking at Creative Hospitality.
Motivation (30 seconds): Explain why you want to join us and how you can contribute to our team.

Example video here.

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IMPORTANT NOTICE

All information provided to this application will be treated in strictest confidence. The personal data provided will be used by Creative Hospitality Services to best assess your suitability to the position you are applying for. The accuracy of initial information will provide depth, format and structure to your profile.

Please note that your CV or Resume can only be uploaded in .doc or .pdf format, your photo in .jpeg format. Please understand that written references from past employers are required to progress your application. If you do not have references, at the least your application must be accompanied by a character reference from a family member, colleague or friend.