Membership Events & Programming
OVERVIEW
DEPARTMENT
Membership
Job description
The role ensures the highest standards of member satisfaction, aligning with the club’s mission to deliver unforgettable experiences.
JOB TYPE
Full time/Part time
JOB LOCATION
Riyadh, KSA
WORK SETTING
Office Based / Field Based
Duties & Responsibilities
Event Planning: Curate and maintain a calendar of exclusive events, ensuring they reflect members' preferences and align with the club's vision.
Coordination: Manage all aspects of event execution, ensuring seamless collaboration between internal teams (culinary, operations, entertainment) and external vendors for flawless delivery.
Member Engagement: Build and sustain strong, personalized relationships with members, actively seeking their feedback to improve event offerings and enhance overall satisfaction
Budget Management: Develop detailed event budgets, ensuring efficient allocation of resources while maintaining the highest quality standards without exceeding costs.
Vendor Management: Source, evaluate, and negotiate with vendors and service providers, ensuring timely delivery of top-quality products and services for each event.
Programming: Design and implement dynamic, engaging programming that resonates with members’ interests, including cultural, social, and professional activities.
Performance Tracking: Analyze event data, such as attendance, feedback, and financial performance, and provide actionable insights to senior management to enhance future events.
Quality Assurance: Ensure that every event meets or exceeds the club’s luxury standards, from planning through execution and follow-up.
Marketing Collaboration: Partner with the marketing team to develop and execute promotional strategies that effectively highlight upcoming events and encourage member participation.
Post-Event Evaluation: Lead post-event reviews, gathering feedback from members and team members to assess success and identify opportunities for improvement in future events.
Compliance: Ensure all events adhere to relevant safety, legal, and health regulations, as well as club policies, for the safety and well-being of all attendees.
Education & Training
Bachelor’s degree in Event Management, Hospitality, Business Administration, or related field.
5 years in event planning, programming, or a similar role in luxury or hospitality industries.
Knowledge & Experience
Event planning.
Luxury hospitality standards.
Industry trends.
Vendor management.
Customer service.
Cultural trends.
Skills & Abilities
Organizational skills: Exceptional at managing multiple tasks, timelines, and priorities effectively.
Communication: Strong interpersonal skills, capable of building relationships and facilitating clear communication with members, vendors, and internal teams.
Problem-solving: Ability to think quickly and creatively to resolve challenges and enhance event experiences.
Budgeting: Proficient in creating and managing event budgets, optimizing resources without compromising quality.
Negotiation: Skilled in securing favorable terms with vendors, suppliers, and external partners.
Attention to detail: Focused on ensuring that every aspect of an event meets the highest standards of quality and member satisfaction.
Team collaboration: Ability to lead and collaborate effectively with cross-functional teams, ensuring smooth event execution.
Multitasking: Ability to manage multiple events and projects simultaneously while maintaining focus and meeting deadlines.
Adaptability: Quick to adjust to last-minute changes, unexpected challenges, or shifting member needs.
Creativity: Strong ability to develop unique, engaging event concepts that align with member interests and club objectives.
Leadership: Ability to motivate and guide teams, ensuring alignment with event goals and club standards.
Technology proficiency: Familiarity with event management software and tools, including budgeting and scheduling applications.
Cultural awareness: Understanding of diverse cultural backgrounds, enabling the creation of inclusive, appealing experiences for all members.
Working Conditions
9 Hours ( +/- 90 minutes)
BEFORE YOU BEGIN
As part of our application process, we require all candidates to complete this assessment. It helps us better understand your professional strengths, working style, and alignment with the role.
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The test is not timed, so feel free to take your time and answer honestly.
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Ensure you are in a quiet environment with a stable internet connection.
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Completing this test is a required step to move forward with your application.
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We appreciate your time and look forward to learning more about you!
APPLICATION FORM
IMPORTANT NOTICE
All information provided to this application will be treated in strictest confidence. The personal data provided will be used by Creative Hospitality Services to best assess your suitability to the position you are applying for. The accuracy of initial information will provide depth, format and structure to your profile.
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Please note that your CV or Resume can only be uploaded in .doc or .pdf format, your photo in .jpeg format. Please understand that written references from past employers are required to progress your application. If you do not have references, at the least your application must be accompanied by a character reference from a family member, colleague or friend.