Housekeeping & Laundry Manager
OVERVIEW
DEPARTMENT
Housekeeping
JOB TYPE
Full-time
JOB LOCATION
Field Based
WORK SETTING
Field Based
Job description
The Housekeeping & Laundry Manager is responsible for overseeing the day-to-day operations of the housekeeping and laundry departments, ensuring the highest standards of cleanliness, hygiene, and service are consistently maintained throughout the facility. This includes supervising housekeeping staff, managing laundry services, coordinating with other departments, and ensuring that all facilities, including guest rooms, public areas, and back-of-house areas, are kept immaculate. You will be responsible for maintaining inventory, managing budgets, and ensuring compliance with safety and cleanliness regulations.
Duties & Responsibilities
Supervise and manage the housekeeping team to ensure cleanliness standards are consistently met throughout guest rooms, public areas, and staff areas.
Establish and enforce housekeeping protocols for cleaning, sanitizing, and maintaining the facility while addressing and resolving any housekeeping-related issues or complaints promptly.
Conduct regular inspections of all areas to ensure cleanliness, maintenance, and adherence to high standards.
Train, motivate, and develop housekeeping staff to uphold proper cleaning techniques, safety protocols, and guest service standards.
Oversee laundry operations to provide efficient, high-quality services for guests, staff, and facility needs.
Ensure laundry equipment is maintained and functioning properly while managing inventory and supply needs.
Supervise the sorting, washing, drying, and distribution of linens, uniforms, and guest clothing with a focus on luxury standards.
Develop and implement procedures to optimize resources, reduce waste, and ensure seamless housekeeping and laundry operations.
Education & Training
A high school diploma or equivalent is required.
A degree or certification in Hospitality Management, Housekeeping, or a related field is preferred.
On-the-job training will be provided in club-specific procedures, systems, and standards.
Regular training in health, safety, and sanitation practices, as well as leadership and management techniques.
Working Conditions
9 hours ( +/- 90 minutes)
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Registration Steps:
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Complete the Test
This assessment evaluates key qualities essential for hospitality roles, such as problem-solving, teamwork, and communication skills. Candidates must score 80% or higher to qualify for an interview at the Job Fair.
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Register for the Job Fair
The registration link will be available after you pass the test.
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Important:
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After completing the test, click "Job Fair Registration" to finalize your registration. Upon submission, you will receive a confirmation email with the Job Fair details.
IMPORTANT NOTICE
All information provided to this application will be treated in strictest confidence. The personal data provided will be used by Creative Hospitality Services to best assess your suitability to the position you are applying for. The accuracy of initial information will provide depth, format and structure to your profile.
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Please note that your CV or Resume can only be uploaded in .doc or .pdf format, your photo in .jpeg format. Please understand that written references from past employers are required to progress your application. If you do not have references, at the least your application must be accompanied by a character reference from a family member, colleague or friend.