Assistant Resort Manager
OVERVIEW
DEPARTMENT
Front of house
JOB TYPE
Full-time
JOB LOCATION
Field-based
WORK SETTING
Field-based
Job description
This role is vital in upholding a reputation for luxury, hospitality, and excellence.
Duties & Responsibilities
Operational Management:
Support the Resort Manager in managing the daily operations of the resort, including front office, housekeeping, food & beverage, and recreational services.
Ensure all departments work collaboratively to deliver a seamless guest experience.
Monitor operational efficiency, identifying and resolving issues promptly.
Guest Relations:
Address guest inquiries, concerns, and feedback professionally and effectively.
Foster positive relationships with guests to enhance satisfaction and loyalty.
Staff Supervision:
Assist in recruiting, training, and supervising resort staff.
Embed and implement SOPs, BOSM, and systems
Motivate and mentor the team to uphold Attaché 2.0’s service standards.
Manage the team, duty roster, MOD, guest ambassador
Financial Oversight:
Assist in budget preparation, cost control, and financial reporting
P&L Review, forecasting .
Monitor revenue streams and identify opportunities for growth.
Health & Safety Compliance:
Ensure compliance with all health, safety, and legal regulations.
Maintain high standards of cleanliness and hygiene across the resort.
Event Coordination:
Collaborate with the events team to plan and execute private functions, corporate events, and themed nights.
Education & Training
Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
Certifications in resort management or hospitality are a plus.
Working Conditions
9 Hours ( +/- 90 minutes)
Registration Steps:
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Complete the Test
This assessment evaluates key qualities essential for hospitality roles, such as problem-solving, teamwork, and communication skills. Candidates must score 80% or higher to qualify for an interview at the Job Fair.
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Register for the Job Fair
The registration link will be available after you pass the test.
Important:
After completing the test, click "Job Fair Registration" to finalize your registration. Upon submission, you will receive a confirmation email with the Job Fair details.
IMPORTANT NOTICE
All information provided to this application will be treated in strictest confidence. The personal data provided will be used by Creative Hospitality Services to best assess your suitability to the position you are applying for. The accuracy of initial information will provide depth, format and structure to your profile.
Please note that your CV or Resume can only be uploaded in .doc or .pdf format, your photo in .jpeg format. Please understand that written references from past employers are required to progress your application. If you do not have references, at the least your application must be accompanied by a character reference from a family member, colleague or friend.